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Where are you located? |
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We are a commercial home-based bakeshop located in Hopatcong, NJ. Our home is located on a residential street. By town regulations, we do not have a storefront. |
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How do I place an order? |
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Orders can be placed by calling us at 973.601.7990 or by clicking Contact Us and filling out the form. Be sure to include the items you wish to order and the day you would like delivery. If you call and we are unable to answer the phone, we urge you to leave a message and we will respond to your call shortly. |
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Do I have to place an order in advance or do you have items available for immediate purchase? |
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We prefer and request that orders be placed with reasonable advance notice because each dessert is prepared individually. Because we are not a full service or high volume bakery, we have the ability to make our baked goods fresh for each order. In order to allow enough time to prepare each dessert, we must arrange our work schedule accordingly.
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How do I pay for my order? |
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It's easy. If you place your order online through our Contact Us form, we can email you an invoice that will contain a link to pay via Google Checkout. We also will accept cash or checks. Please see our Order & Delivery Policy for complete details. |
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How will I receive my order or can I pick it up? |
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Please see our Order & Delivery Policy for complete details. |
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Can you ship your baked goods? |
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Most of our baked goods (except decorated cakes) can be shipped anywhere in the continental U.S. via UPS. Please contact us for more specific details. |
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Why are your baked goods priced differently than other local bakeries? |
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We are a specialty gourmet bakeshop and provide many items that local bakeries do not. We also choose not to use anything other than pure natural ingredients which include 100% butter, pure vanilla extract and beans, and fresh seasonal fruits and vegatables. All of the techniques used to create our desserts have been learned under the tutelage of professional chefs who have personally trained in some of the most prestigous pastry institutes in the world, including Le Cordon Bleu in Paris, France. What makes us different is that our desserts are of a finer quality than what you would find in your local supermarket or high volume bakery. |
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Why is my specialty cake priced differently than so and so's specialty cake? |
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Pricing for a specialty cake is dependent upon several factors including cake type and size, filling(s), icing, decorations and the time it takes to perform the detailed decorative work. For these reasons, specialty cakes may be priced differently than other cakes we have done in the past. Please understand that specialty cakes take a great deal of time and effort to create and will be priced accordingly. |
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Can you prepare other desserts that are not listed on your menu? |
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Yes, you always have options. If you would like us to prepare something special, please contact us and we will be more than happy to work with you. |
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Do you provide catering service? |
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We can cater a full menu of desserts for any occasion, including weddings, showers and childrens parties. |
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Is your bakeshop licensed or certified? |
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We work out of a fully licensed and inspected, brand new commercial kitchen which is separate from our living quarters. A complete list of our certifications can be found here. |
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It's eight o'clock at night and I forgot my anniversary / spouse's birthday / child needs cupcakes for school etc. Can you help me? |
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Yes. This is one of the benefits of having a pastry chef in your neighborhood. Give me a call and I would be happy to help you out with your dessert dilemma. I was once asked by an instructor what the word "desserts" is when spelled backwards? The answer is stressed. I take pride in taking the "stress" out of desserts for you. |
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Will you sell your baked goods wholesale? |
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Yes, certain items can be made available for wholesale. Please contact us for more information. |